So we were using QuickBooks and then somehow it turned into a giant nightmare. I don't think we're making enough to hire an accountant. We started to set up another QuickBooks account. Then they told us that our card kept getting declined which doesn't make sense because I've used it for other purchases. Plus I just really hate quick books.
We just tried Freshbooks but apparently any credits have to be added manually. They only track expenses. Which isn't going to work at all.
Does anyone use anything else that can pull information for when taxes are filed?
So we were using QuickBooks and then somehow it turned into a giant nightmare. I don't think we're making enough to hire an accountant. We started to set up another QuickBooks account. Then they told us that our card kept getting declined which doesn't make sense because I've used it for other purchases. Plus I just really hate quick books.
We just tried Freshbooks but apparently any credits have to be added manually. They only track expenses. Which isn't going to work at all.
Does anyone use anything else that can pull information for when taxes are filed?
Thank you @George Kao this is exactly what happened to me and I was able to get my profile on track using your advice here. I'm curious, on the publication you have remaining, are the notes from the personal profile pulling through? I'm wondering if there's a glitch when you convert the personal profile to a publication to be able to delete it, if Substack still thinks you're a publication, even after deleting the redundant publication, and the notes are getting screwy. Curious what it looks like on your end. Not sure if that makes sense haha
@Jackie Johansen great question. I just posted my first few test notes in that test profile, and indeed it's not (yet) showing up in my test publication (the only one I have left). I'm hoping it's a delay and it'll show up in a day or so, but I'll let you know. If it doesn't show up, then it's a Substack bug and we all need to report it!
Thanks, @George Kao ! Does the note tab on your test publication say "[publication name] hasn't posted any notes yet. Check back later to see their latest notes." I'm guessing it's a bug since it should be pulling from the personal profile vs the publication. I did report it to Substack and will report back when I hear from them. P.S. Submitting a ticket to Substack is not the easiest. You may have some wisdom to share and know a lot more than me! But if it's helpful at all, I had to talk to the AI bot, go through all the troubleshooting with it, and then when nothing worked, the bot said it was passing the concern higher up and submitting a ticket on my behalf.
@Brian Smith Hmm so interesting! I can see my own notes on my personal profile, but can't on my publication. I tried logging out and viewing the publication as a reader and they are still not there. So strange! I'm hoping to hear back from Substack soon. Do you have any tricks getting through to them? I talked to the bot until it couldn't figure the issue out and it said it would send a help ticket.